Dickens Lane provides a residential setting, rather than institutional for those who need additional care and support. Private and Semi-private bedroom suites are available, and residents enjoy an array of activities in the sunroom, recreation room, and outside in the courtyard.

According to Susan and her family, whose mother was a Dickens Lane resident,

"The 'extended family' philosophy was evident the moment I walked into the main lobby. Helen could not have spent the final weeks of her life in a lovelier place. She was treated with kindness, love and respect by everyone, and she received the best of care from a competent, dedicated nursing staff. Sentry Hill should serve as a model for elderly housing facilities."